Maintenance is one of the biggest things we do as a property management company. It takes a lot of time and a lot of effort to coordinate maintenance for your rental property in Tulsa. We have a full-time maintenance coordinator and this is all she does – handle work orders, assign vendors, track vendors, recruit new vendors, and make sure everything is running smoothly when it comes to repair and maintenance on your property.
24/7 Maintenance in Tulsa
We are most proud of being available 24 hours a day and 7 days a week for maintenance. While you are sleeping, if someone has a broken pipe at 1:00 a.m., we will be notified immediately and someone will respond right away. This saves you time, it protects your home, and it keeps your costs lower.
Volume Discounts
We believe we can get maintenance and repair costs lower because of the volume of work we provide our vendors. If you call someone you’ve never worked with before for a quote on a hot water tank, it will cost you 30 or 40 percent more than the vendors we already have in place who give us a volume discount. They want our repeat business.
Vendor Quality
Quality is also important. We follow up with tenants and with vendors to make sure the service request was fulfilled, done properly, and completed in a professional manner. We control the turnaround time and we have high expectations for our vendors and our maintenance coordinator. This means more money for you. The faster repairs happen, the happier a tenant is. They will stay longer. When your tenants do move out and we can get the work done faster, you’ll have a new tenant moving in quicker, and paying rent again.
Holding Tenants Accountable
One of the biggest complaints tenants have is that landlords and managers don’t fix things. We don’t want to be that way, and we respond quickly and thoroughly. However, if your tenant breaks something, the tenant will be held responsible for that. We always leave a door hanger for our tenants to let them know we were in the property when maintenance is needed. It’s something they appreciate.
All our vendors are properly insured. We don’t want someone installing something incorrectly or getting hurt and not having insurance. A lot of contractors aren’t insured. Don’t use them, and don’t do it yourself.
If you have any questions about maintenance or property management in Tulsa, please don’t hesitate to contact us at Renters Place.
